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ThinkPartner Business Coaching and Training Vancouver BC 778-558-8605

Terms & Conditions

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the  website (the “Site”) operated by Thinkpartner Business Services Ltd and Thinkparter coaching ltd. 

  1. Thinkpartner Coaching Ltd; Thinkpartner Business Services Ltd  (“Thinkpartner”, “we”, “us”, “our”) renders services via our website (including, products and applications (the “Services”) on principles set out in this Terms document (collectively with Thinkpartner’s Privacy Policy, the “Agreement”).
  2. By accepting these Terms, the user of Services (“user”, “you”, “your”) confirms to have read, understood and accepted its contents.
  3. Accepting these Terms is a condition to use Services.
  4. All users are obliged to observe these Terms.
  5. Thinkpartner reserves the right, at our sole discretion, to modify and replace these Terms at any time. 
  6. Further use of Services after additional modifications in the Terms have been implemented, shall constitute the consent to accept these modifications. Refusal to accept these modifications shall preclude the user from using the Services. 


Purchasing and Payments 

  1. Thiinkpartner offers only paid services.
  2. All payments shall be non-cash transactions, conducted electronically by external professional entities and via secure email transfer.
  3. Receipts for all payments will be provided electronically.
  4. Payments made online via a credit card are subject to an administration fee, to avoid this charge please contact the administrator and purchase your product via email transfer.

If you wish to purchase any product or service made available through the Site (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or another payment method (s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases, such as our credit card processing provider.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected. We will not be held responsible or liable for any failure for the Purchase to complete, or any resulting loss or damages to you.

When booking a coaching package that includes real-time coaching in-person or via the phone or an online virtual platform please be advised that our availability and hours of operation may vary from week to week. Please ensure that you book your sessions in advance if your time availability is limited. 

Office hours for real-time coaching are generally Mon-Fri 9 am – 3 pm PST however we do our best to accommodate requested time slots that fall outside these hours. In the event that we will not be able to accommodate your schedule, you will receive a full refund for your real-time coaching hours or program. From time to time we are out of the office for periods of time or available at a different time zone.

Real-time coaching is private and confidential one-to-one where you and your designated coach will pre-book your session times to be delivered in person, by phone or on an online platform. 


Refunds are not available for coaching hours or coaching programs once the program has started with the first session or once the customer has received and downloaded their materials. 

To request a refund or to ask questions regarding your product purchase, please contact  

Availability, Errors and Inaccuracies

In order to provide exceptional service and accuracy, we regularly update the products and services on the Site.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Despite our best efforts, the products or services available on our Site may have an error regarding the price, be inaccurately described, or be unavailable.

We may experience delays in updating information on the Site and in our advertising on other websites.

Intellectual Property

The Site and all contents, including but not limited to text, images, graphics, or code are the property of Thinkpartner Coaching Ltd and  Thinkpartner Business Services Ltd and are protected by copyright, trademarks, database, and other intellectual property rights. You may display and copy, download or print portions of the material from the different areas of the Site only for your own non-commercial use, or to place an order with us. Any other use is strictly prohibited and may violate copyright, trademark, and other laws. These Terms do not grant you a license to use any trademark of Thinkpartner Coaching Ltd and Thinkpartner Business Services Ltd or its affiliates. You further agree not to use, change or delete any proprietary notices from materials downloaded from the Site.

Links to Other Web Sites

Our Site may contain links to third-party websites or services that are not owned or controlled by .Thinkpartner Coaching Ltd;  and Thinkpartner Business Services Ltd

Thinkpartner Coaching Ltd and Thinkpartner Business Services Ltd. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Thinkpartner Coaching Ltd. and Thinkpartner Business Services Ltd. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Limitation of liability

Thinkpartner Coaching Ltd, and Thinkpartner Business Services Ltd. its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any loss or damage, direct or indirect, incidental, special, consequential or punitive damages, including without limitation, economic loss, loss or damage to electronic media or data, goodwill, or other intangible losses, resulting from (i) your access to or use of the Site; (ii) your inability to access or use the Site; (iii) any conduct or content of any third-party on or related to the Site; (iiv) any content obtained from or through the Site; and (v) the unauthorized access to, use of or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other claim in law, whether or not we have been informed of the possibility of such damage and even if a remedy set forth herein is found to have failed of its essential purpose.

The information on this website is obtained from current and reliable sources but makes no representation as to its comprehensiveness or accuracy. Nothing contained herein should be considered as a recommendation as to the fitness/suitability for any use. The certifications, statements, and descriptions shown on this website are strictly for information purposes only. We shall not be responsible for any damages resulting from use of or reliance upon this information. The user of the product is solely responsible for compliance with all laws and regulations applying to the use of the product, including the intellectual property rights of third parties.

Customers may purchase products or services from Thinkpartner Coaching Ltd and Thinkpartner Business Services Ltd. only with the clear understanding that all products must be used at their own discretion and only after referring to all relevant technical information specific to the product. We shall not be held responsible for any damages to property or for any adverse physical effects (including injury or bodily harm).

Further, we are not responsible for statements made in customer reviews or comments, nor when products are used in ways not suitable to their purpose

ThinkPartner Business Services Ltd. Deborah Richardson and Thinkpartner Coaching Ltd, embodies the International Coaching Federation’s (ICF) Philosophy, Definition of Coaching, Code of Ethics, Ethical Guidelines and Core Competencies. Coaching hours are documented and submitted to the ICF for accreditation and in some cases verified by the ICF office for validation.

The Coaching Relationship is in no way to be interpreted as psychological counseling or any type of psychotherapy. Our coaching sessions are not a replacement for existing supervisory or management processes. All issues of a Human Rights or disciplinary nature must be handled within established policies and procedures and will not be discussed during our sessions. The client enters into coaching with the understanding that he or she is responsible for creating his or her own decisions and results. The client also agrees not to hold the coach liable for any actions or results for adverse situations created as a direct result of a specific referral given by the coach.

In consideration of the provision of the Services by the Coach/Mentor/Consultant to the Company under this Agreement, the Company agrees that any and all claims against the Consultant or servants, employees or sub-consultants, in respect of the Services, however arising, whether in contract or in tort, shall be absolutely limited to:

           (a) Claims brought within a period of one year from the date of the completion, termination or suspension of the Services; and

            (b) At the option of the Coach/Mentor/Consultant, the re-performance at her own costs of those services which are proven at law to constitute errors, omissions or negligent acts on the part of the Coach/Mentor/Consultant, or anyone for whom she may be responsible at law, or the repayment to the Company of the amount of all fees paid to the consultant by the Company in respect of the performance of the services.


We take your privacy very seriously. Our Privacy Policy at (Link) is hereby incorporated into these Terms by reference. Please read the Privacy Policy carefully as it governs the way we collect, use, and disclose your personal information.


We believe in establishing trust which is essential to our relationship and takes your privacy seriously. Our philosophy is to provide an open and encouraging medium to communicate freely and directly, without consequences of privacy breaches, miscommunication, or any other factors that might compromise the integrity or credibility of the relationship.  

Only underwritten release (or required by law) from the individual client will we talk about the “coach and client relationship”.

As members of the International Coaching Federation, we abide by their code of ethics (ICF).


We may terminate or suspend access to our Site immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.

All provisions of the Terms shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Upon termination, your right to use the Site will immediately cease. If you wish to terminate your account, you may simply discontinue using the Site.


You agree to indemnify, defend and hold harmless Thinkpartner Coaching Ltd or Thinkpartner business services its principals, officers, directors, representatives, employees, contractors, licensors, licensees, suppliers, and agents, from and against any claims, losses, damages, losses, obligations, costs, actions or demands.

These include but are not limited to: (a) legal and accounting fees resulting from your use of the Site; (b) your breach of any of these Terms; (c) anything you post on or upload to the Site; and (d) any activity related to your account. This includes any negligent or illegal conduct by you, any person or entity accessing the Site using your account whether such access is obtained via fraudulent or illegal means.

Disclaimer and Non-Waiver of Rights

We make no guarantees, representations, or warranties of any kind as regards the website and associated technology. Any purportedly applicable warranties, terms and conditions are excluded, to the fullest extent permitted by law. Your use of the Site is at your sole risk. The Site is provided on an “AS IS” and “AS AVAILABLE” basis. The Site is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance, except as provided for under the laws of any province in Canada. In such cases, the provincial law shall apply to the extent necessary.

While we do our best to ensure that the Site is running optimally, we do not warrant that a) the Site will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Site is free of viruses or other harmful components; or d) the results of using the Site will meet your requirements.

If you breach any of these Terms and Thinkpartner coaching ltd. or Thinkpartner business services ltd. chooses not to immediately act, or chooses not to act at all, we will still be entitled to all rights and remedies at any later date, or in any other situation, where you breach these Terms.Thinkpartner Coaching ltd. and Thinkpartner Business Services Ltd. does not waive any of their rights. Thinkpartner Coaching ltd and Thinkpartner Business Services Ltd shall not be responsible for any purported breach of these Terms caused by circumstances beyond its control. A person who is not a party to these Terms shall have no rights of enforcement.

You may not assign, sub-license or otherwise transfer any of your rights under these Terms.


As set out, above, some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you. Provincial laws of Canada may apply to certain products and services provided.

Governing Law

These Terms shall be governed by, and interpreted, and enforced in accordance with, the laws in the Province of and the laws of Canada, as applicable.

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, then any remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Site and supersede and replace any prior agreements, oral or otherwise, regarding the Site.

Contact Us

If you have any questions about these Terms, please contact us.

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